NTISthis.com

Evidence Guide: PUAEMR016A - Facilitate community involvement in recovery

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PUAEMR016A - Facilitate community involvement in recovery

What evidence can you provide to prove your understanding of each of the following citeria?

Engage the community to enhance existing community structures andnetworks

  1. Pre-prepared disaster recovery plans and arrangements, manuals and contact lists are located and implemented
  2. Key stakeholders are identified along with their potential interests, sensitivities, dependencies, roles and responsibilities
  3. Community capacity is assessed to identify gaps
  4. Gaps are addressed by cultivating strategic relationships; building alliances with, and between, key individuals and groups; and developing community leaders
  5. Networks, organisations and individuals are routinely provided with opportunities to examine issues and concerns
  6. Opportunities are sought for involvement in community forums and decision making
  7. A variety of communication and consultation strategies is used to provide the community with information in ways that suit their language, literacy and cultural needs
Pre-prepared disaster recovery plans and arrangements, manuals and contact lists are located and implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Key stakeholders are identified along with their potential interests, sensitivities, dependencies, roles and responsibilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Community capacity is assessed to identify gaps

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gaps are addressed by cultivating strategic relationships; building alliances with, and between, key individuals and groups; and developing community leaders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Networks, organisations and individuals are routinely provided with opportunities to examine issues and concerns

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Opportunities are sought for involvement in community forums and decision making

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

A variety of communication and consultation strategies is used to provide the community with information in ways that suit their language, literacy and cultural needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate the community recovery committee's development of a strategic approach

  1. Support is provided to establish effective governance structures
  2. Support is provided with the identification, assessment and prioritising of community needs and goals
  3. Guidance is provided about relevant recovery strategies that will address the community's multiple concerns, needs and aspirations
  4. Support is provided to gather and consider community feedback
  5. Support is provided to negotiate and select appropriate recovery strategies that promote community goals, plans and activities
  6. Support is provided to identify and develop strategies and links for community action
  7. Support is provided to regularly review the committee's strategic approach
Support is provided to establish effective governance structures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided with the identification, assessment and prioritising of community needs and goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Guidance is provided about relevant recovery strategies that will address the community's multiple concerns, needs and aspirations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to gather and consider community feedback

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to negotiate and select appropriate recovery strategies that promote community goals, plans and activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to identify and develop strategies and links for community action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to regularly review the committee's strategic approach

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate the community's implementation of effective recovery strategies

  1. Support is provided with identifying and mobilising existing resources
  2. Strategies are suggested for accessing additional resources when required
  3. Resources are acquired using own networks, where appropriate
  4. Support is provided with developing agreed implementation plans
  5. Support is provided to enable community based recovery activities
  6. Self management strategies are employed to ensure own well being
  7. Effectiveness of recovery strategies and activities, adequacy of resources and expenditure is monitored against plans
  8. Variations to implementation plans are suggested to accommodate changed circumstances or to achieve more effective outcomes
  9. Ownership is promoted by keeping stakeholders fully informed about overall recovery progress, specific activities and any variations in recovery strategies or their implementation
  10. Aspects of the recovery process, decisions taken and outcomes relevant to own role are documented accurately in accordance with accountability and audit requirements
Support is provided with identifying and mobilising existing resources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies are suggested for accessing additional resources when required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resources are acquired using own networks, where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided with developing agreed implementation plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to enable community based recovery activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Self management strategies are employed to ensure own well being

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effectiveness of recovery strategies and activities, adequacy of resources and expenditure is monitored against plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Variations to implementation plans are suggested to accommodate changed circumstances or to achieve more effective outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ownership is promoted by keeping stakeholders fully informed about overall recovery progress, specific activities and any variations in recovery strategies or their implementation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Aspects of the recovery process, decisions taken and outcomes relevant to own role are documented accurately in accordance with accountability and audit requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate sustainability of the community's recovery

  1. Effectiveness of recovery strategies is evaluated and recommendations are made for the conduct of ongoing activities
  2. An agreed departure plan is developed with sufficient lead time
  3. Ongoing community capacity is secured by ensuring recovery plans are current, resources are adequate and structures are self sufficient
  4. Long term sustainability of the community is promoted
  5. Arrangements for transition to mainstream services and sources of indirect support are clearly communicated to all stakeholders
  6. All audit and reporting requirements are completed
Effectiveness of recovery strategies is evaluated and recommendations are made for the conduct of ongoing activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

An agreed departure plan is developed with sufficient lead time

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ongoing community capacity is secured by ensuring recovery plans are current, resources are adequate and structures are self sufficient

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Long term sustainability of the community is promoted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrangements for transition to mainstream services and sources of indirect support are clearly communicated to all stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All audit and reporting requirements are completed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage the community to enhance existing community structures and networks

  1. Recovery plans and arrangements, manuals and contact lists are located and implemented.
  2. Key stakeholders, their potential interests, sensitivities, dependencies, roles and responsibilities are identified.
  3. Community capacity is assessed to identify gaps.
  4. Gaps are addressed by cultivating strategic relationships; building alliances with, and between, key individuals and groups; and developing community leaders.
  5. Networks, organisations and individuals are routinely provided with opportunities to examine issues and concerns.
  6. Opportunities are sought for involvement in community forums and decision making.
  7. A variety of communication and consultation methods is used to provide the community with information in ways that suit their language, literacy and cultural needs.
Recovery plans and arrangements, manuals and contact lists are located and implemented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Key stakeholders, their potential interests, sensitivities, dependencies, roles and responsibilities are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Community capacity is assessed to identify gaps.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gaps are addressed by cultivating strategic relationships; building alliances with, and between, key individuals and groups; and developing community leaders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Networks, organisations and individuals are routinely provided with opportunities to examine issues and concerns.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Opportunities are sought for involvement in community forums and decision making.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

A variety of communication and consultation methods is used to provide the community with information in ways that suit their language, literacy and cultural needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate the community recovery committee’s development of a strategic approach

  1. Support is provided to establish effective governance structures.
  2. Support is provided with the identification, assessment and prioritising of community needs and goals.
  3. Guidance is provided about relevant recovery strategies that will address the community’s multiple concerns, needs and aspirations.
  4. Support is provided to gather and consider community feedback.
  5. Support is provided to negotiate and select appropriate recovery strategies that promote community goals, plans and activities.
  6. Support is provided to identify and develop strategies and links for community action.
  7. Support is provided to regularly review the committee’s strategic approach.
Support is provided to establish effective governance structures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided with the identification, assessment and prioritising of community needs and goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Guidance is provided about relevant recovery strategies that will address the community’s multiple concerns, needs and aspirations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to gather and consider community feedback.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to negotiate and select appropriate recovery strategies that promote community goals, plans and activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to identify and develop strategies and links for community action.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to regularly review the committee’s strategic approach.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate the community’s implementation of effective recovery strategies

  1. Support is provided with identifying and mobilising existing resources.
  2. Strategies are suggested for accessing additional resources when required.
  3. Resources are acquired using own networks, where appropriate.
  4. Support is provided with developing agreed implementation plans.
  5. Support is provided to enable community based recovery activities.
  6. Self management strategies are employed to ensure own well-being.
  7. Effectiveness of recovery strategies and activities, adequacy of resources and expenditure is monitored against plans.
  8. Variations to implementation plans are suggested to accommodate changed circumstances or to achieve more effective outcomes.
  9. Ownership is promoted by keeping stakeholders fully informed about overall recovery progress, specific activities and any variations in recovery strategies or their implementation.
  10. Aspects of the recovery process, decisions taken and outcomes relevant to own role are documented accurately in accordance with accountability and audit requirements.
Support is provided with identifying and mobilising existing resources.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies are suggested for accessing additional resources when required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resources are acquired using own networks, where appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided with developing agreed implementation plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to enable community based recovery activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Self management strategies are employed to ensure own well-being.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effectiveness of recovery strategies and activities, adequacy of resources and expenditure is monitored against plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Variations to implementation plans are suggested to accommodate changed circumstances or to achieve more effective outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ownership is promoted by keeping stakeholders fully informed about overall recovery progress, specific activities and any variations in recovery strategies or their implementation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Aspects of the recovery process, decisions taken and outcomes relevant to own role are documented accurately in accordance with accountability and audit requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate sustainability of the community’s recovery

  1. Effectiveness of recovery strategies is evaluated and recommendations are made for the conduct of ongoing activities.
  2. An agreed departure plan is developed with sufficient lead time.
  3. Ongoing community capacity is secured by ensuring recovery plans are current, resources are adequate and structures are self sufficient.
  4. Long term sustainability of the community is promoted.
  5. Arrangements for transition to mainstream services and sources of indirect support are clearly communicated to all stakeholders.
  6. All audit and reporting requirements are completed.
Effectiveness of recovery strategies is evaluated and recommendations are made for the conduct of ongoing activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

An agreed departure plan is developed with sufficient lead time.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ongoing community capacity is secured by ensuring recovery plans are current, resources are adequate and structures are self sufficient.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Long term sustainability of the community is promoted.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrangements for transition to mainstream services and sources of indirect support are clearly communicated to all stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All audit and reporting requirements are completed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

communicate effectively with community members with diverse needs, perspectives and cultural backgrounds

work with community members to develop effective recovery strategies

provide accurate information and advice as necessary

provide links to external networks, expertise and resources as necessary

empower the community to achieve sustainable recovery.

Consistency in performance

Competency should be demonstrated in a range of contexts such as:

throughout the life of a recovery operation

during components of a number of operations.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed supporting community members to develop, implement and evaluate recovery strategies and activities in the workplace or in a simulated workplace environment.

Specific resources for assessment

Access is required to the opportunity to support community members during the recovery process in an actual or simulated emergency situation.

Guidance information for assessment

This unit contains many transferable skills, such as communication, consultation, research and analysis skills that can be applied in the emergency recovery context. Assessors should use formative assessment strategies in a simulated environment to contextualise underpinning knowledge.

Summative assessment may not be possible in a real-world environment and assessors should confirm that simulated environments are sufficiently complex to be realistic.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

advocacy, negotiation, mediation, conflict resolution

group facilitation, leadership, motivation

interpersonal communication

liaison, networking with service providers, agencies

project management including planning, budgeting, organising

research skills, project/program evaluation

support multiple agencies and service providers to deal with multiple problems

work independently with limited supervision and as part of a team

work with a broad range of diverse groups in the affected community

work with the media

Required Knowledge

characteristics of common emergency events together with related impacts, recovery needs and issues

community profiling, community development principles and practices

continuous improvement principles

depending on the work role or services provided, specific knowledge of particular groups or issues such as alcohol and other drugs, risk of self harm, common mental health issues (e.g. trauma); cultural and linguistic diversity, Aboriginal and Torres Strait Islander issues; social policy, social action and social change

funding sources and their policies and strategies for encouraging community input and participation

group dynamics

information dissemination, public speaking, using the mass media

principles of negotiation and mediation

relevant legislative/regulatory framework, local/state/territory emergency management arrangements and recovery programs

structure, processes and characteristics of community based organisations

Range Statement

Recovery plans and arrangements may include:

arrangements specified in legislation or regulation

organisational or jurisdictional emergency recovery policies or procedures, including media protocols

existing recovery plans, agreements or memoranda of understanding

local planning regulations, development controls and environmental plans

Stakeholders may include:

staff

client groups

decision makers

members of the public

community groups

industry groups

public and private sector organisations

non-government organisations

elected officials

Networks may include:

business owners

rate payers associations

chambers of commerce

community groups

local organisations directly affected by the emergency

NGOs

Government agencies

Issues and concerns may include:

access to education and training, health services, childcare

access to public information/services for people with different cultural and linguistic backgrounds

apparent rifts in community, social cleavage, isolation, apathy, bereavement

business continuity, economic sustainability

community displacement, lack of housing, loss of infrastructure

damage to built and/or natural environments

increased school absenteeism, domestic violence, child abuse, crime statistics

lack of employment, financial/income support

Recovery strategies may include:

accessing recovery funds, assistance and resources

collection and analysis of information about impacts, needs and issues to inform recovery planning

consideration of locality development model

development of community infrastructure, programs and support

development of self-help processes

empowerment and ongoing support of new leaders

engaging non-represented individuals and groups

initiation of community action, community projects, community planning

keeping families intact

promotion and enhanced accessibility/relevance for existing services to a wider group of people

provision of information for the public and media

working within local frameworks (e.g. local councils, local organisations and business)

Resources may include:

general office equipment

external expertise such as community development workers with relevant recovery experience

funds (including petty cash) and project budget

local intelligence and information

administrative assistance

background information such as:

recovery management plans

literature dealing with program and project development

funding submissions

business/calling cards

directories (local community resources, street, existing local and recovery services)

mobile phone

UHF radio

laptop computer